Medical Assistant II

Summary

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers.

Key responsibilities include:

reviewing provider schedules to plan patient care, greeting patients in waiting room, assisting patients through the check in and check out process, taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care? Yes

• Schedule and confirm appointments
• Check in and check out patients
• Review provider schedules
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications accusing diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education
• Perform general office duties, such as answering phones, maintaining office and patient care supplies, taking dictation, and completing insurance forms, while acting as a liaison with other departmentsafb and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Responsible for improvingнікаў appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred

No

Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistantaphore [National Certification] - Data Conversion - Various Issuers preferred

Direct MA experience or medical field work 1-2 years required

• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Comply with all local, state, and federal  and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others.

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (eka than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all Esto individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive frase other benefits and privileges of employment.