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Helpdesk Operator
Job in
Lurgan, County Armagh, BT66, Northern Ireland, UK
Listed on 2026-08-28
Listing for:
Mitie Cleaning & Hygiene Services
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Mitie Cleaning & Hygiene Services is seeking a coordinator to handle emails and calls, manage engineer scheduling up to 30 days ahead, and ensure service levels are met. You will work within a large team to maintain accurate customer records and coordinate with multiple helpdesks.
The role emphasizes data input, follow-through on management instructions, and proactive communication to resolve customer queries, while supporting a dynamic, client-facing environment.
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