Deputy Store Manager

Join to apply for the Deputy Store Manager role at Jollyes Pets

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Join to apply for the Deputy Store Manager role at Jollyes Pets

This range is provided by Jollyes Pets. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Direct message the job poster from Jollyes Pets

Deputy Manager – Jollyes The Pet People - Lurgan. Salary £26,000 - £29,000 p.a. + bonus potential of £1-5k p.a*. Supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to our pet parents.

Following exciting recent and continued growth, Jollyes is looking for a talented individual to be the Deputy Manager in our Lurgan store. This is a fantastic opportunity to join a company voted Best Retailer 2024 in the Retail Week awards, and included in the Sunday Times 'Best Places to Work' list and accredited by the Pet Sustainability Coalition in 2024.

The Benefits:

At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.

• Competitive salary of £26,000 - £29,000 p.a., plus annual bonus potential of £1-5k p.a.,
  * subject to reaching pre-agreed measures.
• iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits.
• Retail Trust membership – counselling, wellbeing and financial support for the retail industry
• Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips
• Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and much more (including ‘Tooth Fairy’ dentist on demand).
• 30% off Jollyes branded products (and 20% off other brands in store for your pet’s needs!) with discounts for our groomers and pet clinics too.
• Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%)
• Free colleague uniform and on-site parking
• Additional paid leave for your wedding, new pet coming home and your birthday off!
• Enhanced Maternity leave – Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service)*
• Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc)*
• Top Dog Award scheme – colleague nomination scheme to recognise great service and the Jollyes values with a ‘Cat nap day’ to enjoy a day off on Jollyes, as well as a ‘Top Dog’ badge and certificate
• Buy/Sell holiday scheme – can purchase or sell up to 5 days provided it doesn’t take you below the minimum entitlement!
• Cycle2
  
  Work scheme – up to 47% off a new bike & accessories via Halfords
• Care concierge supporting colleagues who are carers with access to information, services and benefits
• Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more

The Role – Deputy Manager:

• Support the Store Manager day-to-day and take full responsibility for all aspects of running a successful store in their absence. Managing people, financial performance, store standards, customer service.
• Lead by example creating an excellent culture and working environment for your team, demonstrating our values of being:
  Genuine, Wise, Eager, Focused, Together.
• Ensuring you and your team are delivering exceptional customer service by providing a great shopping experience for customers and displaying strong pet
  * and product
  * knowledge. (
  * Training given).
• Delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.

The Skills:

To be successful in this role, joining as a Deputy Manager you’ll need the following skills and experience:

• A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience.
• Previous retail management experience, where you have…