BA Multi-Unit Team Leader

About H&R Block

At H&R Block, we believe in the power of people helping people and are dedicated to providing help and confidence to clients, associates, and communities worldwide.

BA Multi-Unit Team Leader 3 Hrly – part‑time manager responsible for leadership, development, and growth of a multi‑office team during the tax season.

• Manage office staffing, operations, and logistics for three offices.
• Partner with the District General Manager (DGM) to create and implement office‑level growth plans and client growth targets.
• Assist DGM in recruiting and interviewing candidates for tax office associate positions.
• Conduct timely performance reviews and resolve associate issues with Associate Relations Center.
• Build an engaging team environment by training, coaching, and recognizing outstanding associate contributions.
• Lead daily team meetings and communicate essential information to tax office associates.
• Create associate work schedules and ensure accurate timekeeping for all offices.
• Travel between offices as required.
• Prepare tax returns upon successful completion of the Income Tax Course or Tax Knowledge Assessment.

• People management experience with the demonstrated ability to grow and develop associates.
• Demonstrated aptitude for growth plan execution and ability to lead toward a growth culture.
• Strong decision‑making, judgment, and interpersonal skills; customer‑centric mindset.
• Computer proficiency with MS Office.
• Bachelor’s degree in a related field or high school diploma with equivalent experience.
• Successful completion of H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).

• Multi‑unit people management experience in retail, restaurant, banking, or related industry.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support available.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.
• Access to all benefits at

$15.00 - $40.00/Hr. Local minimum wage laws apply. Pay decisions are based on factors such as experience, education, skill, performance, and geographic location.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status.