Senior Sales Design Associate - Residential

• Coach and train new salespeople
• Involved in the product research and selection for the showroom
• Sell flooring, including installations
• Keep up-to-date on the wide select of floors we have to offer along with the benefits and warranties provided by each
• Provide outstanding customer service
• Meet with clients in the showroom
• Coordinate job measures and estimates
• Write proposals
• Write sales orders
• Work with Admin to create work orders, job schedules, etc
• Help work through, and follow-up after, the completion of each job
• Be involved and responsible for each job and the process
• Visit job sites to make sure the installation process is smooth
• Coordinate with accounting to make sure that all job payments are collected
• Build client relationships
• Network regularly, and work effectively, with other store employees
• Use computer database to research the availability of merchandise and to process orders
• Follow up in a timely and professional manner with all customers on requests and/or concerns
• Assist customers with flooring choices (explain features/benefits, etc.)
• Meet or exceed all required sales goals and metrics

Required qualifications.

• Ability to read and understand plans
• Proficient with Microsoft Office, RFMS or other estimating software
• Strong technical knowledge of flooring
• Project Management experience