Office Manager

Office Manager at Millfield Green - Luton

We’re driven by a clear purpose: to build real communities that enhance the lives of our residents every single day. To support this, we’re looking for an organised and proactive Office Manager to help keep our village operations running smoothly and efficiently.

As an Office Manager, you’ll play a key role at the heart of the village, providing administrative leadership, supporting multiple teams, and ensuring systems, processes, and day-to-day office operations are delivered to a high standard. Your attention to detail, strong communication skills, and ability to manage priorities will help create a professional, welcoming, and well-organised environment for colleagues, residents, and visitors alike.

If you’re looking for a role where you can make a meaningful impact, take ownership, and support a thriving community, we’d love to welcome you to Inspired Villages.

• Managing and supporting the reception and administrative team, ensuring responsibilities are clearly understood and delivered to a consistently high standard
• Acting as a key point of contact for residents, ensuring all requests and queries are handled promptly, professionally, and effectively
• Maintaining a clean, tidy, and welcoming front-of-house and office environment at all times
• Identifying, logging, and communicating maintenance issues clearly and efficiently to the maintenance team
• Providing accurate and detailed information about the village, its facilities, services, and lifestyle to residents, prospective residents, and guests
• Supporting the planning, coordination, and promotion of village events and activities
• Overseeing administrative processes to ensure compliance with company policies and procedures
• Assisting with financial administration, including invoice processing, cash handling, payroll support, and reconciliations
• Meeting and greeting residents, visitors, and contractors in a warm, professional, and approachable manner

• Previous experience managing a team in a busy office or hospitality environment
• Strong IT skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Good numeracy and literacy skills, with strong attention to detail and accuracy
• Self-motivated, able to work independently and take initiative without ongoing supervision
• Enthusiastic, flexible, and adaptable, with the ability to work collaboratively as part of a team
• Excellent communication and organisational skills, able to prioritise tasks effectively in a fast-paced environment

• 33 days annual leave, including bank holidays and pro-rated to your contracted hours
• Holiday buying scheme, allowing up to an extra week of leave
• Big birthdays off (those ending in a
  0) to celebrate in style
• Bupa Health Cash Plan, including access to an employee assistance program
• Life Assurance at four times your annual salary
• 5% matched pension scheme to support your future
• Access to SMART tech to make your work more efficient
• Retail discounts across a wide range of outlets
• Wellbeing hub and resources, including discounts on wellbeing interventions
• Cycle to work scheme for active commuting
• Electric car scheme for sustainable travel options
• Access to a modern, inspiring workspace, with a gym, social areas, and parking, plus the option for hybrid working

At Inspired Villages, we invite everyone, regardless of background, to join our thriving community. Here, you'll be included, involved, and inspired to contribute your unique talents. We are committed to creating a culture of belonging, where uniqueness is celebrated and you’re inspired to be your best, every day.

More enjoyment. More satisfaction. More like one big family. If you’re looking for a career that means more and gives you more, hit that apply button!