Receptionist, Administrative​/Clerical

Receptionist
Temp to Perm
Based in Luton
£15.00 per hour

We are seeking a friendly, organised, and professional Receptionist to join our Social Housing team on a temporary-to-permanent basis. The successful candidate will be the first point of contact for tenants and visitors, providing a welcoming and efficient front-of-house service while supporting the day-to-day administrative needs of the office.

Key Responsibilities

Greet tenants, visitors, and contractors in a professional and courteous manner

Act as the first point of contact, responding to general enquiries in person and via telephone

Assist tenants with new key fobs and access-related queries

Manage reception duties, ensuring the reception area remains tidy and presentable

Photocopy, scan, and file documents as required

Book and manage meeting rooms, ensuring availability and appropriate setup

Support the wider team with general administrative tasks as required

Adhere to confidentiality, data protection, and health and safety procedures at all times

Skills and Experience

Previous experience in a receptionist or customer-facing role (social housing or public sector experience desirable)

Strong communication and interpersonal skills

Ability to deal sensitively and professionally with tenants and members of the public

Good organisational skills and attention to detail

Basic IT skills, including Microsoft Office and office equipment

Ability to work independently and as part of a team

Personal Attributes

Friendly and approachable manner

Reliable, punctual, and flexible to work on a rota basis

Calm and professional under pressure

Committed to providing excellent customer service

What We Offer

Opportunity to transition from temporary to permanent employment

Supportive working environment within the social housing sector

Consistent working hours on a rota basis