Service Coordinator

Service Coordinator

Location:

Kent
Salary: £30,000 – £32,000 per annum

We are looking for an organised and proactive Service Coordinator to join our growing team in Kent. This is a busy and varied role where you'll coordinate planned maintenance, manage reactive callouts, support field engineers, and provide excellent customer service.

Key Responsibilities

* Schedule planned maintenance visits and allocate reactive callouts.

* Coordinate engineers' workloads and maintain daily schedules.

* Liaise with customers, engineers and subcontractors to ensure smooth service delivery.

* Prepare job documentation and maintain accurate service records.

* Support weekly invoicing and general administration.

* Monitor service performance and produce monthly KPI reports.

* Raise purchase orders and check subcontractor invoices.

* Ensure service reports are completed accurately and follow up on any outstanding actions.

About You

* Previous experience in a service coordination, scheduling or administration role.

* Excellent organisational and communication skills.

* Able to manage multiple priorities in a fast-paced environment.

* Strong IT skills, including Microsoft Office.

* A proactive approach with excellent attention to detail.

What We Offer

* Salary of £30,000–£32,000, depending on experience.

* Full-time, permanent position.

* Supportive team environment.

* Opportunities for training and career development.

If you're an organised individual who enjoys coordinating people, solving problems and delivering excellent customer service, we'd love to hear from you