Library Services Coordinator

Library Services is a vibrant and dynamic department at the heart of the student experience. We provide front-line support, responding to enquiries and delivering essential services that support students to achieve their full potential.

As a Library Services Coordinator, you will oversee the day-to-day running of the service, supporting a team of Library Services Assistants and adapting to changing priorities to ensure a responsive and excellent experience for students, staff and visitors. You will work collaboratively with fellow Coordinators within the department, and colleagues across the university to deliver high-quality services and continuous improvements.

• A proven track record of delivering and championing excellent customer service
• Experience of leading, motivating and supporting a team
• A flexible, adaptable and compassionate management style
• The ability to effectively manage competing demands and reprioritise work in response to changing service needs
• A proactive, solution-focused approach and the confidence to make decisions in a fast-paced environment

This is a dynamic role that requires a confident communicator with excellent interpersonal skills. You will be comfortable using a range of software systems, including Microsoft Office, and have experience of using data and insight to evaluate and improve services.

A varied and rewarding role within a supportive and collaborative team, where you'll have opportunities to influence service development, contribute to innovative projects and make a meaningful impact on the student experience. We value creativity, initiative and continuous improvement, and actively encourage colleagues to help shape the future of Library Services.

£32,080 £ 38,784

We offer a range of employee benefits including:

• generous pension and annual leave entitlement
• free fitness classes and gym membership
• flexible working arrangements
• personal and professional development
• family-friendly policies.

The post is onsite and will be based at Luton (with travel to other campuses as required).

The University is committed to equality of opportunity and values the diversity of all its workforce and student population.

At the University of Bedfordshire, inclusivity is a key University value, and we are committed to creating an environment in which we celebrate and value the diversity of our staff and student community and provide fair opportunity and outcomes for all.

We recognise that diversity fosters creativity and innovation, and we want our community to represent and benefit from opportunities that the diversity of talent and thought creates.

We, therefore, particularly encourage applications from candidates who are likely to be underrepresented in the University of Bedfordshire's workforce. These include people from Black, Asian and Ethnic Minority backgrounds, disabled people and LGBTQ+ people.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.