Senior Administrator

Senior Administrator in the practice support team at Cromer Group Practice, a GP practice. The post provides secretarial and clerical support to clinical staff, with patient data entry and read coding, scanning of records, workflow allocation for doctors, and GDPR and subject access requests. Part-time at 30 hours a week, the role also covers the practice manager's complaints handling, meeting coordination and rota and ledger planning.

Primary care experience and full Systm One training are essential, and applications without them will not be considered.

• Secretarial and clerical support to clinical staff and the wider practice team
• Data entry and read coding of patient information and medical data into the clinical system
• Scanning medical documents, hospital records and letters into computerised patient records
• Allocating workflow for review by doctors or other health professionals
• Handling enquiries efficiently
• Processing GDPR and subject access requests
• Administrative support to the practice manager, including first-line complaint handling
• Coordinating and planning meetings
• Ledger planning and duty rota

• Primary care experience in a UK setting, essential
• Experienced administrator

• Full Systm One training, essential
• Excellent IT skills
• Time management and organisational skills
• Effective communication, working confidentially and discreetly
• Multi-tasking and attention to detail under pressure
• Working within a multi-disciplinary team and independently

• NHS pension scheme
• Ongoing training and development opportunities
• Career progression pathways within the practice and wider primary care network
• Onsite parking
• Supportive team environment