Operational Neonatal Administrator

Join our Neonatal Services team and help make a difference to the quality and safety of patient care.

We are seeking a highly organised and proactive Quality Governance Administrator to support the delivery of quality, safety, and governance activities within our Neonatal Services. This is an excellent opportunity for an experienced administrator who is passionate about continuous improvement and wants to contribute to providing outstanding care for babies and their families.

As a Quality Governance Administrator, you will play a key role in supporting governance and quality improvement activities across neonatal services. Working closely with clinical and managerial teams, you will help coordinate governance processes, maintain accurate records, monitor actions, and support projects that drive improvements in patient safety, quality, and service delivery.

You will provide administrative support for a range of governance functions, including incident reporting, risk management, clinical audit, compliance monitoring, patient safety initiatives, and performance reporting. The role offers exposure to a broad range of quality improvement and governance activities, making it ideal for someone looking to develop a career in healthcare governance.

To provide quality governance administrative support to the site quality governance function, including meeting co-ordination, as well as circulating all relevant paperwork.

To organise team meetings as directed ensuring that all relevant information is available when required.

To support the management of quality improvement and governance led meetings) by scheduling meetings and liaising with presenters to attend. To produced minutes and ensure these are accurately recorded reflected.

To provide a comprehensive administrative and secretarial service to support the quality governance framework on site.

Assist in the co-ordination of the Neonatal Services key work streams and planning processes for Bedfordshire Hospitals.

Contribute to the provision of quality data reporting to senior members of the Neonatal Services.

Provide regular reports and data analysis to assist in the ongoing development of any current or new work streams within Neonatal Services.

Assist in the establishment of any necessary data capture systems.

Provide administrative support to the multidisciplinary team of Neonatal services.

On behalf of the Neonatal services team ensure effective communication by coordinating meetings and huddles as required, collating action notes and circulating any relevant information to team members.

Please see JD and PS for more information.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff.

As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

Key Responsabilities:

Provide a comprehensive secretarial and administrative service to the Neonatal Services.

Deal with telephone and face to face enquiries, providing information as required.

Type a variety of documents and correspondence, reports,…