Business Analyst

Job Description - Business Analyst (17029)

Job Description

Business Analyst ( 17029 )

Description

We have an exciting new opportunity for product led Business Analyst to play a key role within a product team focused on developing and optimising the  front-end experience. Acting as the link between business, technology, and product, you’ll help shape solutions, define user stories, and support the delivery of customer-focused features within the Revenue Mission.

If you’re looking to build your experience in a fast-paced product environment, work on customer-facing digital products, and play a hands‑on role in delivery, we’d love to hear from you.

This is a permanent role, based in Luton! (Hybrid Working)

• Embed within a cross‑functional squad focused on front‑end development for , collaborating daily with engineers, designers, and product owners.
• Translate business and customer needs into clear, well‑structured user stories and acceptance criteria, ensuring they are ready for development.
• Lead and support agile ceremonies such as backlog refinement, Three Amigos sessions, and sprint planning to ensure shared understanding and delivery readiness.
• Contribute to initiatives from idea through to delivery, helping shape features that improve the customer journey and drive revenue outcomes.
• Use analysis and insight to refine requirements, improve processes, and support optimisation of the website experience.
• Maintain high‑quality documentation and backlog hygiene using tools like JIRA and Confluence, ensuring the team can deliver efficiently.

• Experience as a Business Analyst, ideally working within Agile product teams.
• Strong experience writing user stories and defining acceptance criteria.
• Experience facilitating or contributing to agile ceremonies such as refinement and Three Amigos.
• Good understanding of front‑end/web application delivery (ecommerce experience desirable).
• Strong analytical and problem‑solving skills, with attention to detail.
• Effective communication and stakeholder collaboration skills.
• Familiarity with tools such as JIRA and Confluence.

• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• Life Assurance
• Flexible benefits package
• (Work Away) enabling you to work abroad for up to 30 working days per year.

Excellent staff travel benefits