Qualitative Analyst

Qualitative Analyst – Connect2

Luton (on behalf of Luton Borough Council)

Main purpose of position:
We are seeking analyst support for a discrete piece of work over 25 days. The role will provide analytical, research and coordination capacity to support the creation of resident insight analysis. The work will involve taking existing outputs and using established AI routines to create thematic insight.

• Review and analyse resident survey responses, engagement outputs, data and documentation provided by the project team.
• Contribute to the test and learn phase of a new approach to embed community insight into strategic decision making.
• Identify key themes, issues, risks, gaps and opportunities.
• Produce clear summaries, briefings, narrative slide content (to standard model), trackers or working notes as required.
• Support preparation for meetings, workshops or stakeholder discussions.
• Maintain action logs, issue logs or other project records where needed.
• Work with the project team to refine outputs based on feedback.

• Strong analytical and problem‑solving skills particularly in qualitative methods.
• Ability to work quickly and pragmatically, independently, manage priorities and meet deadlines.
• Excellent written communication and presentation skills, including the ability to convey potentially complex information to a range of audiences.
• Good stakeholder engagement and meeting support skills.
• Familiarity with AI and Large Language Models (LLMs) and their application to qualitative data analysis, and ability to critically evaluate and quality‑assure AI generated themes and insights, recognising limitations, bias, and potential inaccuracies.
• Confident use of Microsoft Excel, Word and PowerPoint.
• Experience producing concise briefings, summaries or management information.
• Maintain appropriate confidentiality, secure handling of resident data, and compliance with agreed data protection processes.

Luton Borough Council has partnered with Kent County Council to create Connect2

Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and local government ownership mean we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or been supplied previously into the Council for several years.

Connect2

Luton is a trading style of Luton & Kent Commercial Services LLP – a joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2

Luton is an equal opportunities Employment Agency & Business, which positively encourages applications from all suitably qualified and eligible candidates.