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Data-Driven Complaints Insight Analyst

Job in Luton, Bedfordshire, EX14, England, UK
Listing for: OVO
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 31000 - 36000 GBP Yearly GBP 31000.00 36000.00 YEAR

Job Description & How to Apply Below

OVO Energy is recruiting a Complaints Insight Analyst to dive into customer complaint data and build narratives around factors driving issues. You will help uncover root causes, assess journey friction, and ensure we put things right for customers.

The role requires strong analytical capability and a data-driven mindset. You will join the Customer Resolution Journey & Controls team, providing oversight across the end-to-end complaint handling journey, delivering insights, and supporting

We invite applications for the Data-Driven Complaints Insight Analyst position located in United Kingdom.

We are looking to fill the Data-Driven Complaints Insight Analyst position at OVO in United Kingdom.

The Data-Driven Complaints Insight Analyst role at OVO is now open for applications in United Kingdom.

Join us at OVO as our next Data-Driven Complaints Insight Analyst in United Kingdom.

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