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Customer Service Rep Customer Success Mgr./ CSM

Airline Customer Experience Controller

Job in Luton, Bedfordshire, EX14, England, UK
Listing for: TUI
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading integrated tourism company in Luton is seeking a TOCC Customer Controller to deliver real-time support during operational disruptions. The role requires excellent communication skills, the ability to make swift decisions under pressure, and experience in customer-facing environments. You will manage customer communications and monitor the impact of disruptions, ensuring customer welfare and effective collaboration with diverse teams. Join a company that values diversity and offers a dynamic work environment.
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