Merchant Success & Adoption Specialist
Job in
Luton, Bedfordshire, EX14, England, UK
Listed on 2026-06-11
Listing for:
Point of Rental Software
Full Time
position Listed on 2026-06-11
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager, CRM System -
Business
Customer Success Mgr./ CSM, Client Relationship Manager, CRM System
Job Description & How to Apply Below
Point of Rental Software seeks a dedicated Customer Success Specialist for its POR Pay product in Luton. This role involves managing post-implementation relationships with merchants, enhancing platform usage, and addressing customer queries. You will conduct training sessions and maintain clear communication with merchants to drive adoption and satisfaction.
The ideal candidate has experience in account management or customer support within the SaaS or payment sectors. We offer a competitive salary and a hybrid working arrangement from our Reading office.
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