Night Relief Supervisor

Overview

Shift pattern:
Must be fully flexible to work a range of shifts between 10:00pm and 8:30am, working three nights per week.

Enhanced Rate: £13.25 per hour (when carrying out Supervisory duties).
Additional: £1.50 per hour for any hours worked between 11:00pm and 6:00am.

As a Customer Service Assistant / Supervisor
, you’ll deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you’ll also step up to carry out supervisory duties when required, earning the enhanced hourly rate.

• Welcoming and engaging customers, ensuring a great experience every visit
• Promoting offers, events, and new games
• Handling cash and providing change accurately
• Serving refreshments and keeping the venue in a clean and welcoming state
• Supporting with opening/closing procedures and supervising the team when needed
• Upholding our Challenge 25 policy and ensuring compliance with gambling legislation