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Sports Betting Shop: Customer Service Lead; Part-time

Job in Luton, Bedfordshire, EX14, England, UK
Listing for: Entain Group
Part Time position
Listed on 2026-07-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Position: Sports Betting Shop: Customer Service Lead (Part-time)

Entain Group’s retail division is seeking a Retail Customer Service Manager to deliver top customer service and uphold high shop standards across Ladbrokes & Coral betting shops. You’ll report to the Shop Manager as part of the Shop team, building rapport with customers to encourage repeat visits and contribute to a winning team effort.

The role involves handling bets, transactions, product demos, and resolving customer concerns with empathy.

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