Disruption Response Lead — Customer Care
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Emergency Crisis Mgmt / Disaster Relief, Customer Success Management
easy
Jet holidays is seeking a Customer Management Duty Officer to be at the centre of our operational response during disruption. You’ll work with the Integrated Control Centre and Customer Operations teams to guide customers through delays, cancellations and unexpected events with clear, compassionate communication.
This full-time role requires 12-hour shifts in the Integrated Control Centre in Luton, with frontline impact on customer welfare, transport, accommodation and re-routing decisions,
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Jet holidays in Luton, England, United Kingdom and grow with us.
The Disruption Response Lead — Customer Care role at easy
Jet holidays is now open for applications in Luton, England, United Kingdom.
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Jet holidays as our next Disruption Response Lead — Customer Care in Luton, England, United Kingdom.
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