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Customer Experience Team Lead – Property Services

Job in Luton, Bedfordshire, EX14, England, UK
Listing for: Firstport
Full Time position
Listed on 2026-10-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Customer Service Rep, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 28000 - 34000 GBP Yearly GBP 28000.00 34000.00 YEAR
Job Description & How to Apply Below

First Port is seeking a Customer Experience Team Leader in Luton to guide a dedicated team in delivering top-tier resident and customer service. The role involves leading the team, monitoring call flow, and collaborating with managers to improve response quality and speed.

You will report to the Customer Service Manager and bring a proven track record in a demanding customer service environment, with strong communication and IT skills. 35 hours per week on-site.

We are seeking a motivated Customer Experience Team Lead – Property Services to join Firstport in Luton, England, United Kingdom.

This is a strong role to take on the Customer Experience Team Lead – Property Services role at Firstport.

As a Customer Experience Team Lead – Property Services, you will play an important part at Firstport in Luton, England, United Kingdom.

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