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Frontline Customer Experience Specialist

Job in Luton, Bedfordshire, EX14, England, UK
Listing for: Firstport
Full Time position
Listed on 2026-10-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Retail Associate/ Customer Service, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 22000 - 28000 GBP Yearly GBP 22000.00 28000.00 YEAR
Job Description & How to Apply Below

First Port is seeking a Customer Experience Specialist in Luton to be the frontline of our brand, delivering empathetic, knowledgeable service and resolving customer queries efficiently. You will coordinate with Property Managers and Contractors to ensure timely resolutions and maintain accurate records using multiple systems.

Strong communication and GDPR awareness are essential. The role operates Monday to Friday, 35 hours per week, reporting to the Customer Experience Team Leader within a team

This position is for the Frontline Customer Experience Specialist role at Firstport.

Our team is growing, and we are hiring a Frontline Customer Experience Specialist in Luton, England, United Kingdom.

This opening is for the Frontline Customer Experience Specialist role at Firstport.

We are seeking a motivated Frontline Customer Experience Specialist to join Firstport in Luton, England, United Kingdom.

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