Frontline Customer Experience Specialist
Listed on 2026-10-27
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support
First Port in Luton is seeking a Customer Experience Specialist to be the first point of contact for customers, delivering informative, empathetic and courteous service in line with our values. You will support internal teams and contractors while handling inquiries and providing timely resolutions.
This role reports to the Customer Experience Team Leader and involves 35 hours per week, Monday to Friday, with the opportunity to contribute to service improvements and promote our offerings.
This opportunity is for the Frontline Customer Experience Specialist (Luton) role at Firstport.
The position is based in Luton, England, United Kingdom.
This opportunity is part of our work in Marketing & Media, Sales.
The advertised compensation is 18.000 - 21.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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