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Senior Customer Experience Lead – Property Services

Job in Luton, Bedfordshire, EX14, England, UK
Listing for: Firstport
Full Time position
Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 42000 GBP Yearly GBP 28000.00 42000.00 YEAR
Job Description & How to Apply Below

First Port is seeking a Customer Experience Team Leader in Luton to guide a high-performing customer service team and ensure top-quality responses for residents and customers. You will monitor call flow, set targets with the Customer Service Operations Manager and promote collaboration with Property/Development Managers to improve speed and quality of responses.

As a leader, you’ll coach staff, run meetings with performance analysis, and guarantee accurate verbal and written communications while

We have an opening for a Senior Customer Experience Lead – Property Services in Luton, England, United Kingdom within Human Resources, Sales.

The advertised compensation is 28.000 - 42.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Customer Experience Lead – Property Services role in the description above.

Position Requirements
10+ Years work experience
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