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Parcel Delivery Support Specialist; POD & Issues

Job in Luton, Bedfordshire, EX14, England, UK
Listing for: Dpd Group Uk
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below

DPD Group UK is seeking a customer service advisor to support both internal and external customers with parcel collection and delivery queries. You will work with Drivers and Managers to identify issues, take ownership, and resolve problems while promoting our products and services.

You will engage with customers, provide POD information, conduct investigations into missing parcels, and maintain professional communication at all times.

The Parcel Delivery Support Specialist (POD & Issues) position in the Management & Operations, Sales field is open for applications.

We are looking to fill the Parcel Delivery Support Specialist (POD & Issues) position at Dpd Group Uk in England, United Kingdom.

The Parcel Delivery Support Specialist (POD & Issues) role at Dpd Group Uk is now open for applications in England, United Kingdom.

Join us at Dpd Group Uk as our next Parcel Delivery Support Specialist (POD & Issues) in England, United Kingdom.

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