Compliance Training Officer

We’re looking for someone with practical gambling compliance experience to help us create and deliver our training. You’ll understand how regulatory requirements apply in day-to-day operations and be confident discussing best practice in safer gambling, AML, and wider compliance with clients and learners.

You’ll work with our Associate Trainers, Speakers, and external partners to create new courses and improve current ones. You’ll research regulations, verify content accuracy, and explain complex topics in ways people can apply in their daily work. You’ll also help prepare and deliver training.

You’ll review policies, websites, processes, and training content against relevant regulatory requirements, identifying where standards are met and where improvements are needed. Your findings and recommendations will be clear and supported by evidence.

Building client relationships and planning are important in this role. You’ll talk with clients about their needs, work with everyone involved, and keep them updated on progress. You’ll also follow up on questions and agreed actions.

When you join SG Global, you’ll join a supportive team of experts who work together to deliver high-quality safer gambling and compliance training. We want people to feel confident in their roles and able to make a real difference in preventing harm.

You’ll contribute your knowledge and ideas to programmes addressing practical challenges across the industry. We value thoughtful collaboration, attention to detail and people who take responsibility for their work. You’ll have support to develop your skills and opportunities to contribute as the business grows.

Compliance Training Officer

Globalverse UK Limited (SG Global brand)

Starting salary of £35k, with a step-up to £36k on successful completion of a 6-month probationary period.

You’ll help create, review, and deliver our gambling compliance and safer gambling training programmes. This role includes researching regulations, developing content, supporting training, managing client relationships, and reviewing compliance. You’ll help ensure our training is accurate, engaging and reflects current regulatory requirements.

• Research and interpret UK and other market gambling regulations, applying findings to training content and compliance reviews.
• Monitor regulatory developments, emerging research, and industry trends, identifying opportunities to update and strengthen our training and services.
• Develop engaging training that supports meaningful change, using practical exercises and realistic scenarios to bring learning to life and help learners build and apply their skills.
• Translate complex regulatory requirements into clear, engaging training content that helps learners apply them in practice.
• Review training materials to ensure they are accurate, consistent, relevant to the audience and visually clear and professional.

• Help prepare and co-deliver online and in-person training programmes, progressing to independent delivery as appropriate.
• Coordinate training delivery, including speakers, travel and scheduling, workshop materials, pre- and post-training surveys, and certification.
• Coordinate meetings and maintain regular communication with clients and partners, keeping them informed of progress, agreed actions and next steps.
• Monitor project timelines and agreed actions, following up on progress to keep delivery on schedule.
• Facilitate discussion and encourage active participation, helping learners connect the session content to their roles and experiences.
• Monitor and evaluate training session effectiveness,…