Card Room Supervisor

About Grosvenor Casinos

Grosvenor Casinos is a leading name in UK casinos known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come to play and relax while enjoying food, drink and entertainment. We are situated in communities across the UK and aim to become the most loved casinos in the country.

We are looking for a confident and experienced Poker Supervisor to bring energy, leadership, and precision to our card room. In this role, you’ll oversee poker operations, support and guide dealers, and ensure every game runs smoothly, fairly, and in line with regulations. You’ll be the central figure of poker operations – resolving disputes, maintaining compliance, and delivering an exceptional guest experience.

• Solid background in poker or table games supervision
• Strong leadership and communication skills, cool head under pressure
• Attention to detail and passion for customer service
• Valid Personal Functional Licence (PFL) preferred; strong understanding of gaming compliance and procedures

This role operates in a 24/7 casino environment and requires flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.

• Rewards that keep the excitement going – team incentives, competitions and everyday perks
• A strong start that sets you up to win – induction gives confidence, knowledge and support, with ongoing learning
• Work with energy and variety – no two days are the same; bring ideas to life and shape the experience
• High standards, achieved together – we set a bar high and support each other towards it
• Room to grow and move forward – development opportunities within Grosvenor Casinos and The Rank Group

We value passion, performance and care and invite applications from all backgrounds. If you need adjustments at any stage of the process, let us know. We celebrate individuality and welcome applicants with diversity.