Community Wellbeing Coordinator

About the Role

We’re hiring a Health and Nature Community Connector to join the SIG Penrose Roots team in Luton – an award winning community wellbeing service making a real difference locally. In this role, you will support members who focus on social isolation, mental health, and connection to nature. We are seeking a proactive, organised and compassionate individual to join our community based open recovery and wellbeing service as a Health and Nature Community Connector.

In this role, you will identify members needs and provide person centred, tailored support to help them overcome challenges and improve their wellbeing through nature based activities and green landscape interventions. This is a dynamic role suited to someone passionate about the power of nature in supporting recovery and community connection. You will act as a key triage, coordination and partnership lead to ensure individuals are connected to the right level of support, whether through short term engagement within the service or onward signposting to community opportunities.

• Supporting members who may be facing challenges with focus on social isolation, mental health, and connection to nature.
• Manage and triage referrals from self referrals and partner organisations, acting as the main triage point to ensure individuals are connected to appropriate support.
• Act as the main point of contact for referrals and coordination across GP surgeries, NHS services, council teams and community partners, liaising closely with external agencies to support smooth pathways into, within, and out of the service.
• Ensure effective service delivery, including safeguarding, risk assessments, and required checks.
• Ensure members understand their rights and can access appropriate tools, resources, and networks.
• Allocate volunteer buddies to individuals and arrange initial meet ups, including attending groups or activities to support engagement.
• Recruit, coordinate, and oversee up to 10 volunteer buddies, providing direction, light supervision, and day to day liaison.
• Empower members to build independence and take control of their lives in a safe, enabling environment.

We’re looking for a motivated, approachable, and community minded individual who understands the needs of our members, including wellbeing, social connection, collaboration, and meaningful engagement with community and nature based activities. You will be a self motivated individual who is proactive in managing your own time during busy or quiet periods to ensure productivity. You will be confidentially working across organisational boundaries, comfortable coordinating people and processes, and able to build positive relationships with professionals, volunteers, and individuals accessing the service.

You are organised and adaptable, able to balance multiple priorities while maintaining a person centred and non judgemental approach. An interest in green and outdoor activities, alongside an understanding of local communities and services, will help you thrive in this role.

• Knowledge of the local area and community landscape, with an understanding of available services and opportunities.
• Experience or confidence in working across organisations, including health, council, and community settings.
• Strong coordination, communication, and relationship building skills.
• Ability to engage with adults experiencing social isolation and mental health challenges, offering empathetic and appropriate support.
• Confidence in coordinating volunteers, providing guidance and supporting positive engagement.
• IT proficiency, with the ability to learn new systems and use basic Microsoft programmes.
• Flexibility and willingness to adapt working patterns in response to service needs.
• Cultural awareness, self awareness, and openness to feedback and continuous learning.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Salary: £28,700 (Full Time Equivalent)

Shift Pattern: 18‑month fixed term contract, 25 hours per week, Monday to Friday 10.00 – 15.00. Some flexibility around these hours can be considered and discussed  may also be required to work outside hours depending on service and participant needs. 25 days (Full time equivalent) annual leave, increasing with the length of service.

• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.