List Co-ordinator NHS AfC: Band 4 Speciality: Patient Access pattern

Main area Patient Access Grade NHS AfC:
Band 4 Contract 12 months (Fixed Term for 12 months or secondment for suitable internal candidate) Hours Full time - 37.5 hours per week (Monday to Friday 08:00 to 16:00) Job
-DTO
4962-KA

Site Luton & Dunstable University Hospital Town Luton Salary £28,392 - £31,157 pa, pro rata Salary period Yearly Closing 28/09/2026 23:59 Interview date 05/10/2026

The post holder is responsible for the day-to-day coordination of inpatient waiting lists and theatre lists using multiple system applications, managing emails and phones calls in a timely manner. This requires the post holder to be the main point of contact for patients and staff at all levels. The post holder will be required to work independently as well as within the Waiting List team.

Effective communication, organisation skills and good keyboard skills are essential for this post.

Internal Applicants:
Please ensure you speak to your Line Manager before applying for this secondment opportunity and visit the Trust's Secondment Policy.

Due to departmental expansion, an exciting opportunity has arisen for a motivated and enthusiastic person to join our busy Waiting List Office. The team is responsible for ensuring the efficient co-ordination of surgical admissions, using relevant computer systems. Our new team member will be an individual who enjoys the challenge of a fast moving environment and the pressure of tight timescales.

You must possess excellent written and verbal communication and interpersonal skills. Excellent keyboard skills and experience of working in multidisciplinary team environment are essential.

We are looking for an individual with excellent customer service and communication skills, along with proven written and verbal skills. You should have a good working knowledge of Microsoft Office packages. You will have the ability to work unsupervised and to prioritise your own workload. You should have a keen eye for detail and accuracy and the ability to work under pressure is essential.

We are looking for a self starter who can work full time 37.5 hours over a 5 day week 8:00am-4:00pm.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff.

As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

To be responsible for…