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Shift Coordinator IBT

Job in Luton, Bedfordshire, EX14, England, UK
Listing for: Confidential
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 18000 - 25000 GBP Yearly GBP 18000.00 25000.00 YEAR

Job Description & How to Apply Below

Location:

Office Based Hampshire

Shift Pattern: 2 Days / 2 Nights per week (Full Time) Up to 15.43 per hour. Receive enhanced pay for the nights you work and 4 days off whilst supporting a 24/7 operation.

Role Overview :

Join our onsite team supporting a major manufacturing operation in Hampshire. As a Shift Coordinator, you will play a key role in managing and supporting a large temporary workforce, ensuring the right people are in the right place at the right time to keep the operation running successfully. This is a varied role that combines people management, workforce planning, employee relations and operational coordination

Key Responsibilities:

Play a critical role in ensuring over 500 associates are supported to deliver a successful operation for one of the UK's leading manufacturing employers.

  • Play a critical role in ensuring over 800 associates are supported to deliver a successful operation for one of the UK's leading manufacturing employers.
  • - Support associates with assignment-related and employee relations queries.
  • - Manage holiday requests and maintain accurate holiday records.
  • - Process payroll information and resolve pay-related queries.
  • - Monitor attendance, lateness and absence levels.
  • - Manage sickness reporting and conduct return-to-work interviews.
  • - Create and maintain shift schedules to meet client requirements.
  • - Fill short-notice absences and support workforce planning activities.
  • - Conduct associate welfare checks and engagement activities.
  • - Maintain accurate records and ensure compliance with company processes.
  • - Build strong working relationships with associates, the client and internal stakeholders.
  • - Provide shift handovers and operational updates.
  • - Support onboarding, inductions and recruitment activities when required.
  • - Produce and maintain workforce reports and metrics.
  • - Deliver a high level of customer service while ensuring operational continuity.
Skills & Experience:
  • - Previous experience in recruitment, workforce planning, administration or a customer-focused environment.
  • - Strong organisational and administrative skills.
  • - Excellent communication and problem-solving abilities.
  • - Ability to work in a fast-paced operational environment.
  • - Competent in Microsoft Office, including Excel, Outlook and Teams.
  • - Experience managing attendance, payroll or employee-related processes is desirable.
Personal Attributes:
  • - Proactive and organised.
  • - Confident communicator.
  • - Strong attention to detail.
  • - Resilient and adaptable.
  • - Professional and approachable.
  • - Able to work independently and as part of a team.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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