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HelpDesk/Support Technical Support

Hybrid 1st Line Support Specialist – SQL & Windows

Job in Luton, Bedfordshire, EX14, England, UK
Listing for: Point of Rental Software
Full Time position
Listed on 2026-01-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading software solutions provider is looking for a Hybrid Support Specialist - Tier 1 to provide application and business support to customers. This role involves managing customer queries through phone and email, ensuring timely updates in the CRM system, and documenting processes. Ideal candidates will have 1st Line Support experience and strong technical skills, specifically in SQL Server and Windows environments.

There are opportunities for progression to a 2nd Line Support role in the future.
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