Project Controller - Process Governance

Project Controller - Delivery Integration Officer
- Location:

Luton (20% onsite)
Duration: 5 month contract
Rate: £67.89 UMB (Inside IR35)

Role details:
Our client, a prominent player in the Defence and Security sector, is seeking a diligent Project Controller/Delivery Integration Officer for a contract role based in Luton. This role involves maintaining and enhancing delivery processes and ensuring alignment with organisational standards.

Key Responsibilities:

Process Ownership & Continuous Improvement
- Define, document, and maintain end-to-end delivery processes, frameworks, and operating models
Ensure processes align with organisational, regulatory, and customer requirements
Drive continuous improvement initiatives based on lessons learned, feedback, and performance metrics
Maintain process documentation, playbooks, templates, and toolkits
Standardise best practices across projects and programmes

Governance & Compliance
- Ensure delivery activities align with governance frameworks and lifecycle requirements
Provide oversight to confirm adherence to defined processes and standards
Support audits, reviews, and compliance activities
Identify process gaps, risks, and inefficiencies, and recommend corrective actions
Support SAP activities including PR raising and chasing Suspense hours (timesheets)

Guidance & Delivery Support
- Provide practical guidance and coaching to Project Managers, Programme Managers, and delivery teams
Support onboarding of new ways of working and processes
Facilitate workshops, training sessions, and knowledge-sharing activities where applicable
Support preparation of ways of working/process artefacts and create user experience communications

SAO (Service/Systems Assurance Office) Support
- Help embed assurance requirements within delivery processes

Stakeholder Engagement
- Collaborate with DIO, PMO, Tech Ops, Architecture, and Commercial teams
Provide clear communication on process expectations and updates
Support senior stakeholders with reporting on process compliance and maturity
Influence teams to adopt standardised practices without direct authority

Key

Skills & Experience Required:

Proactive self-starter with a track record of identifying and implementing solutions
Experience in designing, implementing, and evolving delivery processes and governance frameworks
Solid understanding of assurance, audit, and review processes
Strong stakeholder management and influence skills, with a pragmatic approach
Comfortable working in an agile, fast-paced environment
Excellent communication skills with confidence in facilitating discussions and workshops
Proficiency with frameworks and standards, continuous integration, and SAP
If you are a highly motivated and influential individual with the correct attitude, all required tasks can be taught. This is an excellent opportunity to contribute to delivery excellence, embed disciplined processes, and support assurance readiness. Apply now to join our client's dynamic team in Luton