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CRM & Customer Analytics Lead

Job in Luton, Bedfordshire, EX14, England, UK
Listing for: TUI
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    CRM System, Data Analyst, Business Systems & Technology Analysis, Information Security & Data Protection
Salary/Wage Range or Industry Benchmark: 55000 - 90000 GBP Yearly GBP 55000.00 90000.00 YEAR
Job Description & How to Apply Below

TUI is seeking a CRM & Customer Analytics Manager to drive insights from customer data and optimise engagement across UKI. You’ll analyse CRM campaigns, support A/B testing, and help shape targeting strategies to boost retention and value growth.

Your experience in data analysis, SQL, and data visualisation, plus knowledge of CRM metrics and customer lifecycle concepts, will enable you to create actionable dashboards and reports that inform Marketing, Sales, and Digital teams.

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