Senior Project Manager
Listed on 2026-09-04
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IT/Tech
Change Management, Business Systems & Technology Analysis
Senior Project Manager – Hospitality/Retail
London (Hybrid - 3 days on-site)
A leading UK brand is looking for a Senior Project Manager to support the delivery of key strategic initiatives as part of a fast-moving transformation programme.
Working closely with cross-functional teams across Operations, Tech, Marketing, Finance and more, you’ll help shape and drive business-critical change (Tech and Non-Tech) that improves guest/customer experience, operations and supports long-term growth.
About You:
- Proven experience delivering cross-functional transformation in hospitality or retail
- Confident in managing projects end-to-end and keeping initiatives and work streams on track
- Strong communicator who builds trusted relationships with teams at all levels (Exec Down)
- Comfortable navigating ambiguity and working hands-on in a fast-paced, waterfall
, environment - Experience in customer, operations, or service design is a plus
- Experience in Tech and Non-Tech initiatives.
This is an exciting opportunity to join a high-impact transformation team, where you’ll bring structure, momentum, and delivery expertise to some of the business’s most important work.
Please note
, you will need Hospitality or Retail experience, and ideally cross functional business transformation experience.
Please also note this is not purely a Tech / IT PM, its Business driven transformation, and fast paced waterfall in a lean environment (not Agile/Product/Scrum).
Seniority level- Mid-Senior level
- Full-time
- Project Management
- Hospitality and Retail
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