Cyber Security Practice Lead

Shape and lead our Cyber Security Practice.

Our Cyber Security Practice Lead is a strategic and delivery-focused leadership role, responsible for building, shaping and leading Pulsar’s Cyber Security Practice. Working as a peer to the Risk Practice Lead and alongside Pulsar’s other Practice Leads, you’ll head up a practice aligned to Service Now’s security portfolio, including Agentic Incident Response, Unified Exposure Management, Identity & Access Security, Continuous Vulnerability Detection, Cyber Risk and Compliance, and Cyber Physical Systems Security.

These are delivered on Service Now and integrated tooling such as Veza and Armis.

The role blends cyber security expertise and consulting excellence with hands-on delivery leadership. You’ll be the senior engagement lead on major cyber programmes, define and deliver the practice strategy, lead pre-sales and business development, and grow a high-performing cyber team. Through mentoring, governance, quality assurance and innovation, you’ll make sure the practice consistently delivers exceptional security outcomes for clients across the UK, South Africa and other regions.

• Build, lead, and mature the Cyber Security Practice aligned with Pulsar’s strategy, objectives and our Pulsar values. This includes building cyber security capability within Pulsar.
• Develop and execute the practice roadmap across Service Now’s six security solution areas, defining service offerings, packaged propositions, frameworks, and innovation initiatives for each.
• Working with the Head of Delivery, maintain high-quality delivery standards, best practices, and technical governance across all cyber engagements.
• Build strong relationships with Service Now and its security ecosystem, including Veza and Armis, maintaining alignment with product roadmaps, advancing partner tier and security specialisations, and engaging with Service Now security account, product, and solution consulting teams.
• Stay current with Service Now Security Operations releases and the evolving threat landscape, embedding Now Assist, agentic AI, and AI-led capabilities into the practice’s offerings and delivery methodology.
• Build and maintain a library of reusable cyber assets (accelerators, reference architectures, integration patterns for SIEM, EDR, scanning, identity and asset sources, response playbooks, delivery templates, and lessons learned) so each engagement benefits from prior work.
• Work closely with the Risk Practice Lead on joined-up propositions where cyber and risk meet, particularly Cyber Risk and Compliance, third-party risk, and operational resilience, ensuring a clear and consistent client offer.
• Collaborate with the other Practice Leads on shared offerings, joint pursuits, and consistent delivery standards across Pulsar’s practices.
• Provide independent delivery assurance and quality reviews on engagements led by others in the practice, safeguarding consistent standards across the portfolio.
• Work closely with the dedicated Sales Account Director and assist with any client proposals with a shared goal and understanding of completing projects to the highest standard.
• Liaise with the CTO on cyber proposition development, and how to continue evolving and innovating within the practice.
• Have a commercial understanding and responsibility for the practice’s commercial performance, including revenue, margin, and utilisation targets.
• Support decisions on pricing, resourcing, and investment that balance growth, profitability, and delivery quality using commercial acumen.
• Act as the senior engagement lead for key cyber client projects, ensuring successful end-to-end delivery across security incident response, vulnerability and exposure management, identity security, configuration…