Senior Delivery Manager

This Senior Delivery Manager role sits in the Justice Data team within Justice Digital, Data and Science at the Ministry of Justice, supporting the HQ, HMCTS and Agencies Division. The postholder leads end-to-end delivery of complex data and digital services, owns the roadmap, manages risks and dependencies, and coaches delivery managers and multidisciplinary teams. Deployment may cover reporting, data platforms, digital products or transformation work, with hybrid working.

Applicants must be willing to undergo SC clearance assessment.

• Lead end-to-end delivery of complex, high-profile data and digital services as the main point of accountability and escalation
• Shape and deliver the roadmap so services meet user needs and support data-driven decisions
• Manage risks, dependencies and blockers, with timely decisions and clear escalation
• Establish governance and prioritisation across services and platforms, balancing strategic, operational, technical debt and user needs
• Build, support and develop multidisciplinary teams
• Coach and mentor delivery managers and team members
• Work with technical and non-technical stakeholders to set priorities and define outcomes
• Coordinate delivery with engineers, analysts, product managers and domain leads, demonstrating the value of reporting products and platforms
• Use delivery tools such as Azure Dev Ops, Jira, Git Hub Projects or Trello to capture requirements, plan work and communicate transparently
• Use data, performance metrics and user insight to inform delivery decisions and measure impact
• Promote and embed agile and lean ways of working
• Lead cross-team alignment and organisational change through communication, engagement and knowledge sharing

• Proven experience as a Delivery Manager
• Strong outcome focus while proactively removing blockers

• Building healthy, transparent, collaborative teams and resolving conflict
• Adapting team structures to context and balancing delivery with professional development
• Leading and coaching on agile and lean practices
• Applying forecasting, estimation, metrics, risk management and roadmap planning
• Communicating across organisational, technical and political boundaries

• Willingness to be assessed against SC clearance requirements

• Civil Service Pension Scheme with employer contribution of 28.97%
• 25 days annual leave, rising to 30 after 5 years, plus 8 bank holidays and a privilege day for the King's birthday
• Flexible working including hybrid working, part-time working and compressed hours
• 10% of working time allocated to personal and professional development
• £1k per person learning budget, with conferences, professional accreditation and vocational programmes
• Maternity, adoption and shared parental leave: up to 26 weeks at full pay, 13 weeks at partial pay and 13 further weeks
• Maternity support or paternity leave at full pay for 2 weeks