Global Network Patching Manager

Global Network Patching Manager |6 months |

Start Date:

January 2027 | Remote - UK We are looking for an experienced Global Network Patching Manager to take ownership of a global network patching service, ensuring patching activities are planned, risk-assessed, tested, executed and reported consistently across multiple platforms and regions.

This is a senior operational leadership role, responsible for overseeing platform patching managers, coordinating global delivery and ensuring network patching is carried out safely and effectively.

• Own the global network patching strategy, operating model and delivery plan.

• Coordinate and oversee three platform patching managers.

• Maintain the global patching calendar and manage cross-platform dependencies.

• Ensure patching aligns with vulnerability, security, availability and change-management requirements.

• Establish standards for pre-change checks, implementation scripts, post-change validation, rollback and recovery.

• Review high-risk changes and ensure appropriate approvals are in place.

• Manage patching exceptions, deferrals and remediation plans.

• Coordinate major incidents resulting from failed or incomplete patching.

• Report on compliance, success rates, failed changes, ageing vulnerabilities and operational risks.

• Work closely with Network Operations, Cybersecurity, Change Management, suppliers and regional teams.

• Ensure effective regional handovers and maintenance-window coverage.

• Drive improvements in automation, testing, documentation and overall process quality.

• Broad experience managing enterprise network operations or infrastructure change.

• Strong understanding of routing, LAN, WAN, firewalls and network resilience.

• Experience coordinating production changes across multiple regions or platforms.

• Strong operational governance and risk-management capabilities.

• Ability to challenge inadequate implementation plans, testing or supporting evidence.

• Comfortable managing incidents and making timely decisions under pressure.

• Excellent communication and stakeholder-management skills.

• Experience leading technical teams without needing to be the deepest technical specialist across every technology.

The position will involve some weekend and out-of-hours working. A shift pattern is currently being developed, with managers expected to work approximately one weekend per month. Flexibility around working patterns and maintenance windows is therefore essential.

The contract will remain 40 hours per week.