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Claims Adjuster - E&O & Cyber

Job in Luton, Bedfordshire, EX14, England, UK
Listing for: Edenbrook
Full Time position
Listed on 2026-09-12
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst
Job Description & How to Apply Below

Associate Consultant - Claims | Reinsurance | Delegated Authority | Operations

We are currently seeking an experienced Claims Adjuster to join a well-established and market leading Errors and Omissions and Cyber Team to perform claims handling and claims related administration. This position would be ideal for someone with demonstrable experience, seeking a new challenge within a dynamic and high performing syndicate.

Base pay range

Direct message the job poster from Edenbrook.

Duties And Accountabilities
  • Perform claims adjusting in accordance with the London claims commitment, philosophy and procedures.
  • Handle specific class of business, US and International Errors and Omissions, claims for which claims authority has been agreed with the Head of Claims.
  • Ensure the Syndicate meets internal and external standards for claims handling and customer service in particular by ensuring ECF and paper file turnaround times are met.
  • Manage end to end claims processes through the use of Syndicate systems such as DOCOsoft workflow.
  • Maintain positive relationships with clients and brokers and third party experts.
  • Maintain strong communication and advise the head of department on any relevant claims movements, issues and trends.
  • Undertake any other claims related and ad-hoc tasks/projects as required by the business.
Skills, Knowledge And Experience
  • Demonstrable claims background within Errors and Omissions is essential.
  • Part ACII qualified or working towards ACII would be advantageous.
  • Technically sound claims knowledge.
  • Working knowledge of London market claims systems (ECF).
  • Excellent, well-structured written and verbal communication/presentation skills.
  • Ability to work effectively and accurately to deliver results against tight deadlines.
  • Well-developed analytical and problem solving skills.
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