Freight Forwarding Manager

Our client is an established global logistics and supply chain business supporting customers with the movement and management of goods across international markets. The organisation combines freight forwarding, logistics and supply chain expertise to provide integrated solutions across a complex international operating environment.

The Freight Forwarding Manager will take responsibility for the UK freight forwarding operation, with line management responsibility for a team of approximately 6 FTE. The role will cover freight forwarding and ground solutions across ocean import and export, customs clearance and intermodal operations, with full P&L ownership and accountability for operational delivery.

A key focus will be improving the way the operation works, using data and operational insight to identify opportunities for process optimisation, digitalisation and more scalable ways of working. The Manager will provide clear direction and accountability across the team, whilst balancing operational requirements with financial and customer priorities. Working with colleagues and stakeholders across the wider business, the role will develop practical improvements that strengthen the operation whilst maintaining effective day-to-day delivery.

The successful candidate will bring senior-level leadership experience within a freight forwarding, logistics or supply chain environment, with a proven track record of leading both operational delivery and commercial growth. Experienced in managing P&L performance, they will be equally comfortable driving service excellence, process improvement and team performance, whilst identifying and developing new business opportunities and strengthening existing customer relationships.