Regional Sales Manager - Retail

Job Title - Regional Sales Manager

Location – Fully remote covering stores in Bedfordshire and Buckinghamshire

Salary - £65,000 per annum + car allowance

Bonus - monthly bonus scheme based on score card and regional performance.

Working Hours – 40 Hours per week.

Key Accountabilities

Customer

Create a customer first culture, understanding all customers’ needs to continually improve the experience and to identify opportunities for growth.
Establish strong relationships with customers, suppliers, partners to enhance performance and customer satisfaction.
Proactively support and coach store teams to enhance the customer in-store and online experience to ensure every engagement feels effortless.
Collaborate with cross-functional teams to share feedback and ideas to improve customer experience.
Proactively resolve customer complaints to avoid escalation.
People

Clearly communicate the company purpose, vision, promise and values to engage and inspire Store Managers to deliver powerful communication to their teams.
Lead, coach and support Store Managers, providing guidance to optimise performance, drive sales and maximise profit.
Inspire teams to be accountable, bold and brilliant whilst creating a highly engaged and stable team.
Identify individuals with talent and potential for development and growth.
Recruit, train, and develop great people ensuring they demonstrate the right attitude, capability and behaviours.
Inspire store managers to take a proactive approach to their own and their team’s personal development, using all learning and development resources available.
Takes responsibility for the consistency of approach to all HR/ER matters within the region ensuring timely completion and resolution of issues.
Financial

Develop, implement and own the region business plan and budget to deliver profitable growth, increase customer experience and deliver regional sales budget.
Achieve agreed KPIs on a quarterly and annual basis to achieve company goals within the region.
Brings external insight through commercial awareness of competitor activity.
Monitor and evaluate performance metrics, data and other resources, adjusting strategies as necessary to ensure optimal outcomes.
Coach Store Managers to use data to identify insight and action to enhance store performance and successes.
Demonstrates an understanding and interest in the wider operating environment of the business outside of the retail function.
Operations

Leads for consistent in-store standards ensuring the look and feel of stores within the region inspires both customers and colleagues.
Manages stock control effectively to prevent financial loss.
Role model health & safety culture, setting a standard of expectation for all colleagues, customers, and visitors in stores.
Ensure a consistent level of compliance in all health and safety, audit, and GDPR matters.
Ensures compliance with Company policies across all regional operations.
Requirements

Experience in a managerial role within a regional or multi-site environment, with a proven track record of driving growth and operational efficiency.
Strong commercial awareness and understanding of the market, competitors and customer engagement
Exceptional leadership and people management skills, with a demonstrated ability to inspire and develop teams.
An authentic leader who instils energy and passion and creates a supportive and challenging environment.
Excellent communication and interpersonal skills with the ability to build relationships at all levels.
Ability to identify and nurture talent through effective coaching and development.
Self-driven and highly organised with the ability to acclimatise and adapt quickly to change.
Flexible to work in alternative locations.
Full valid UK driving licence.
If you are interested, please apply now or send your CV to