Aftersales Manager

Aftersales Manager – Luton

Location:

Luton
Salary: £45,000 – £60,000 Basic + Bonus + Company Car

Pembrook Resourcing are currently recruiting on behalf of a well-established dealership in Luton who are looking to appoint an experienced Aftersales Manager to lead and develop their Service and Parts departments.

This is an excellent opportunity for a commercially driven Aftersales leader looking for strong earning potential and long-term progression.

The Role:

* Full responsibility for the Aftersales department (Service & Parts)

* Managing Service Advisors, Workshop Controller, Technicians, and Parts team

* Driving labour sales, parts sales, efficiency, and utilisation

* Monitoring KPIs and delivering strong departmental profitability

* Ensuring exceptional levels of customer satisfaction (CSI)

* Managing budgets, forecasts, and reporting to senior management

* Ensuring compliance with FCA and Health & Safety regulations

* Recruiting, training, and developing staff

The Ideal Candidate :

* Proven experience as an Aftersales Manager or experienced Service Manager ready to step up

* Strong financial and commercial awareness

* Track record of improving performance and profitability

* Excellent leadership and motivational skills

* Customer-focused with strong organisational ability

* Full UK driving licence