Assistant Manager; Kitchen Airport

Assistant Manager

As an Assistant Manager at Pret a Manger, you will support the General Manager in overseeing daily store operations to ensure smooth functioning, motivate the team, and deliver high‑quality food and customer service. You will help train staff, maintain health and safety standards, and manage stock control.

• Support the General Manager in daily store operations.
• Lead and motivate the team to deliver outstanding customer service and quality food.
• Assist in training and developing team members.
• Maintain health and safety standards, uphold stock control, and reduce waste.
• Resolve customer issues promptly and maintain a positive work environment.

• Bring genuine warmth and kindness to work.
• Have experience in retail or hospitality and the ability to lead a team.
• Passion for exceptional customer service.
• Positive attitude with high energy and commitment to standards.

• Salary from £34,654
• 15% quarterly bonus
• 33 days of annual leave (increasing to 38 over time)
• Free private medical cover (option to add family or partner for an additional cost)
• 4% pension contribution matched by Pret, rising to 5% after 5 years
• Life assurance at 3× annual salary
• Loyalty award for 5, 10, 15, 20 years’ service
• Flexible Benefits Platform with lifestyle discounts
• Season ticket loans
• Healthcare cash plan
• Financial wellbeing provisions
• Free mortgage services
• Sabbatical after 3 years

Everyone is welcome  encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. If you need support during the recruitment process, please let our recruitment team know.