Operations Manager

V. Competitive Base Salary + £10K OTE Bonus + Benefits Package

Consult is proudly supporting a growing and highly successful organisation operating within the dental and medical device sector in the search for an experienced Operations Manager
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This is a newly created leadership role offering the opportunity to take ownership of the operational function during a period of significant investment, systems development and business growth. Working closely with senior leadership, you'll play a key role in improving operational performance, implementing new technology platforms and building a scalable infrastructure to support future expansion.

• Leading operational improvement initiatives and driving efficiency across the business.
• Supporting the implementation and optimisation of ERP, CRM, e-commerce and warehouse management systems.
• Mapping, documenting and standardising operational processes and SOPs.
• Managing order fulfilment, logistics, inventory control and returns processes.
• Developing and reporting on operational KPIs and service metrics.
• Leading, developing and supporting customer service and operational teams.
• Working cross-functionally with commercial, finance, warehouse and leadership teams to ensure operational excellence.
• Maintaining compliance within a regulated product environment.

• Previous experience in an Operations Manager, Supply Chain Manager, Logistics Manager or similar operational leadership position.
• A strong track record of process improvement and operational transformation.
• Experience implementing or supporting ERP, CRM, e-commerce or warehouse management systems.
• Strong analytical and KPI-driven decision-making skills.
• Experience leading and developing teams.
• Excellent organisational, communication and stakeholder management abilities.

Experience with in medical devices, healthcare, dental, pharmaceutical or another regulated distribution environment would be particularly attractive but is by no means essential.

• Opportunity to shape and influence a growing business.
• Significant exposure to business transformation and systems implementation projects.
• Highly visible role with genuine autonomy and responsibility.
• Long-term career progression opportunities.
• Collaborative and supportive leadership team.