Director, Global Payroll Operations

Career Opportunities:
Director, Global Payroll Operations (50917)

Requisition
50917
-Posted
06/09/2026

- Global Shared Services

- Luton

- Administration/ Business Support
-0-10%

At Ball, integrity and trust are the foundation of who we are. Guided by our core values —"We Care. We Work. We Win.—" we create a culture where every voice matters and every idea drives progress.
Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!
Create a new future.

The Director, Global Payroll Operations is a senior Global Business Services leader responsible for defining and executing Ball's global payroll operations strategy and ensuring the delivery of accurate, compliant and efficient payroll services across all regions. Reporting to the VP, Global Business Services, this role provides leadership for global payroll operations, driving governance, risk management, standardization and operational excellence while ensuring employees are paid accurately, on time and in accordance with all regulatory and company requirements.

The role is accountable for establishing a high-performing global payroll operating model that balances compliance, service quality, cost effectiveness and employee experience. Through strong leadership, stakeholder engagement and continuous improvement, the Director ensures payroll operations remain aligned with evolving business needs, workforce changes and regulatory requirements.

Working in close partnership with the Director, Global Process and Technology Owner, this leader helps shape the future of payroll delivery by aligning operations, processes, technology, data and transformation initiatives. Together, these roles drive service innovation, automation, operational efficiency and scalable solutions that strengthen compliance, support business growth and enhance the employee experience globally.

• Develop and execute a global payroll strategy ensuring adherence with local and international labour laws and regulations.
• Develop a strategic roadmap with measurable deliverables to improve the overall efficiency of the payroll function.
• Establish governance frameworks to mitigate payroll related compliance risks.
• Partner with stakeholders to ensure accurate payroll execution in daily operations and as the company experiences growth through mergers, acquisitions new plants builds etc.
• Partner with Legal, Audit, and Compliance to proactively manage risk and strengthen controls.
• Harmonize global payroll processes, leveraging automation, AI and self-service tools to enhance efficiency and accuracy.
• In partnership with the Dir, Global Process and Technology owner, drive the global consolidation of payroll platforms and services to improve cost-effectiveness and service delivery.
• Ensures smooth payroll issue resolution, employee support and consistent payroll practices across the organization.
• Implement continuous improvement initiatives to reduce payroll processing time and errors.
• Utilize data analytics to track payroll performance, optimize payroll processes and enhance employee payroll satisfaction with payroll services.
• Accountable for process delivery adoption, including use of technology solution enabling payroll processes.
• Manages vendor relationships to ensure high-quality cost-effective services through vendor selection, negotiation and performance monitoring.
• Build monitor and develop a high-performing team, fostering a culture of collaboration and accountability.
• Establish and deliver to clear KPIs and performance metrics to…