Area Manager East Mids​/South East​/South Coast

The role of an Area Manager is key within Unique Fundraising Ltd. The role is to develop and grow the Area for each Campaign, in addition to achieving personal sales targets as stipulated by Management.

The Manager must always be company-focused, compliant and disciplined.

• All employees and subcontractors have a responsibility to work safely and report any problems to your safety officer/safety rep/HR. Ensure H and S procedures and guidelines are always followed.
• Ensure that good housekeeping is carried out and ensure the area that the fundraisers are working in is tidy, safe and items are in their correct location.
• Ensure that all the fundraisers have set up the equipment correctly, paying attention to the set-up of the gazebos, spot check all equipment to ensure it is fit for purpose.

• Ensure things are done ‘to quality’ and then make sure that activities are carried out efficiently, to priority and on-time.
• Ensure that yourself and all fundraisers adhere to all the policies and procedures and manage your team, so they understand what their daily priorities are.
• Liaise with other area Managers, CTSO, verification, bookings managers and directors to ensure clients targets are met, ensure all queries regarding fundraisers are routed via yourself and unless agreed by yourselves queries don’t go directly to a fundraiser, ensure that all daily and weekly targets and objectives for the fundraising team are met.
• Ensure that all fundraisers are competent in their role, recommend training for personnel that are underperforming or don’t have the required skill sets for that role, then monitor that training to ensure that training objectives are met, follow training procedure.
• Play an active role in solving problems using the corrective action process (training to be given for this).
• Ensure that the fundraisers are aware of the number of sales they need to produce each day to hit the CPC targets for all venues that are booked on.
• Constantly monitor fundraiser performance and highlight any issues as soon as you come across them, offer potential solutions to the booking’s team if recommending that fundraisers are moved.
• Report to H.R any type of incident that you feel is serious and needs immediate attention, fill out the incident report form.
• Report to CTSO any minor incident so the CTSO can contact the fundraiser and fill out the incident report form, which then gets passed onto H.R.
• Sends a "Termination" email and collects all stock, vans etc from the fundraiser, ensure wherever possible we give bookings two weeks' notice of intended termination so we can manage the fundraisers out of the venues, ensure all the relevant paperwork is filled in.

• Spending face to face time with the least productive members of your team & new starters, working too their performance plan.
• Monitoring of the daily fundraiser performance, including the number of sales we need so we can hit CPC, getting in contact with the fundraisers to understand their issues.
• Recommending solutions to the booking team for moving of fundraisers using the information regarding the spares on the booking diary, to move the fundraisers around that aren’t hitting the expected CPC.
• Monitoring of fundraisers attendance, then flagging up when fundraisers aren’t working enough days and encouraging them to work as per their signed contract, managing director to discuss with managers at their monthly review.
• Carrying out spot checks of when fundraisers start and finish work, physically going to the store to check.
• If a store issue has been related to poor footfall or a potential "poor venue", a formal store assessment must take place and a store assessment form must be filled in.
• When visiting a fundraiser as…