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Customer Care & Defects Manager – Multi-Development

Job in Luton, Bedfordshire, EX14, England, UK
Listing for: Building Careers UK Ltd
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 42000 - 64000 GBP Yearly GBP 42000.00 64000.00 YEAR

Job Description & How to Apply Below

Building Careers UK Ltd is seeking an experienced Customer Care Manager for a residential contractor delivering new-build housing developments. You will oversee the aftercare function across multiple sites, handling customer enquiries, complaints and defects from handover through to resolution.

You will lead the aftercare team, coordinating with site, commercial and operations teams to ensure timely responses, quality remedial works and high customer satisfaction.

Our team is growing, and we are hiring a Customer Care & Defects Manager – Multi-Development in England, United Kingdom.

Are you ready to take on the Customer Care & Defects Manager – Multi-Development role at Building Careers UK Ltd?

We would love to welcome a new Customer Care & Defects Manager – Multi-Development to our organisation in England, United Kingdom.

For the Customer Care & Defects Manager – Multi-Development position at Building Careers UK Ltd, we are reviewing applications now.

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