Senior Customer Communications & Lead
Listed on 2026-11-04
-
Marketing / Advertising / PR
Marketing Communications -
Customer Service/HelpDesk
TUI Group is seeking a strategic leader to own the end-to-end customer communication landscape for flight-only customers. You will shape messaging across booking, pre-travel, disruption, inflight and post-travel stages, aligning with customer experience and commercial goals.
You will implement personalized and automated communications using CRM, segmentation and AI-based capabilities to boost relevance, scalability and business impact.
This role, Senior Customer Communications & Experience Lead at TUI Group, could be your next opportunity.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Customer Communications & Experience Lead role in the description above.
We appreciate your interest in this position.
Join TUI Group and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).