Block Manager

Overview

We are seeking a professional and proactive Residential Block Manager to oversee the day-to-day management of a portfolio of residential properties (blocks of flats). The ideal candidate will have excellent communication, organizational, and problem-solving skills, with experience in property or block management.

MCR Property Group is a leading independent real estate investment and development company, operating nationally with offices in London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new build and conversion residential and industrial projects and managing a diverse portfolio covering every asset class, which includes around 7,500 residential plots and commercial/industrial assets exceeding £2 billion in value.

• Portfolio Management:
  Manage a portfolio of residential developments (leasehold blocks or estates), ensuring they are maintained to a high standard.
• Service Charge Budgets:
  Prepare, monitor, and reconcile service charge budgets in accordance with lease requirements.
• Maintenance & Repairs:
  Coordinate routine and emergency maintenance, repairs, and major works with contractors and surveyors.
• Site Visits:
  Conduct regular site inspections to ensure properties are clean, safe, and well-maintained.
• Compliance:
  Ensure buildings meet health and safety regulations and fire risk assessment requirements.
• Leaseholder Communication:
  Act as the first point of contact for leaseholders, resolving queries and complaints in a timely and professional manner.
• AGMs and Meetings:
  Attend and chair residents  meetings, AGMs, and liaise with Residents  Management Companies (RMCs).
• Contractor Management:
  Source and manage third-party contractors and suppliers for services such as cleaning, landscaping, and security.
• Reporting:
  Prepare reports on financials, maintenance, and compliance for directors and clients.

• Previous experience in block management or residential property management (essential)
• Strong understanding of leasehold property management and landlord/tenant legislation
• Excellent communication and interpersonal skills
• Organized and able to manage multiple sites and priorities
• Strong IT skills, especially in property management software (e.g., Qube, Propman, or similar)
• IRPM qualification (preferred or willing to work towards)
• Full UK driving license (if site visits are required)

• Institute of Residential Property Management (IRPM) - Associate or Member
• RICS accreditation (advantageous but not essential)

• Entry level

• Full-time

• Other

Notes:
The following are location mentions and job-related postings observed in the original listing but are not essential to the core job description. They are retained here only as part of the refined description for context and search relevance:
Watford, Milton Keynes, Hertfordshire, Hemel Hempstead, London, Harrow, Pinner, Enfield, Luton, High Wycombe, Stokepoges, and related dates. This section is not intended to imply current openings beyond the role described above.