Assistant Manager; Front of House

Proud makers of freshly made food, organic coffee and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We’re growing fast on our mission to be the hospitality employer of choice everywhere we operate – so it’s an exciting time to hop on board.

Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. Growth is at the heart of everything we do – from supporting our people to grow in confidence and skills to pursue their unique paths, to figuring out how to make our food and coffee even more delicious and accessible.

85% of our Managers and 25% of our Support Centre teams started on the shop floor. How far could a Pret career take you?

Our shops are powered by caring, hardworking and passionate people. Whether you're serving customers, making coffee, preparing food or leading a team, every role plays an important part in creating the Pret experience.

Expect flexibility, opportunity and variety. Whatever your ambitions, you'll find a place where you can make an impact and build your career with us.

We're looking for passionate leaders who love developing people, delivering exceptional customer experiences, maintaining outstanding food quality, and driving high standards every day.

As an Assistant Manager at Pret, you'll support the General Manager in overseeing the day‑to‑day operation of the shop, helping to create an environment where both our teams and customers can thrive. You'll lead by example, motivate and develop your team, and ensure our products, service, and standards consistently reflect what makes Pret special. Whether supporting front of house or kitchen operations, you'll play a key role in delivering an outstanding experience for our customers while maintaining the high standards we're known for.

Leaders, inspirers, and drivers of their teams, our Managers are our in‑shop champions, coaching and mentoring those around them. They're the protectors of the things that make Pret, keeping standards and spirits high, and our teams and customers happy.

When things get busy, so do they. Whether supporting front of house during peak trading, coaching team members in the kitchen, driving performance, managing stock and waste, maintaining food safety standards, or ensuring every customer receives a great Pret experience, they're passionate about helping their shop and the people in it grow.

• Be kind, honest and generous:
  Bring genuine warmth and your authentic self to work every day.
• Bring your passion:
  Share our passion for exceptional customer service, great food, and creating memorable experiences.
• Spread joy every day:
  Small acts of kindness, like giving away a free coffee on the house, are a big part of what makes the Pret experience special.
• Experience Needed:
  You've got experience in retail, hospitality, food production, or another fast‑paced customer‑focused environment. You know how to lead and inspire a team, drive performance, maintain high operational and food safety standards, and create a positive environment where both people and results thrive. Whether your experience is primarily in front of house, kitchen operations, or across both, you'll bring energy, resilience, and a passion for helping others grow while delivering outstanding results.

The starting salary for this role is £34,654 with a discretionary 15% quarterly bonus.

• You’ll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you’re with us.
• Free private medical cover, with the option to add family or…