Retail Development Manager Fieldbased MK

As a Retail Development Manager you will report directly to the Retail Development Controller and work along side a team of RDM’s to form the Regional Retail Team. Your role is crucial in delivering the companies objectives through the engagement and delivery of the Retail Plan. Working closely with your Premier and Family Shopper retailers to support and develop their businesses.

Although your customers will be serviced from the branch in Luton, your day to day patch will cover Postcode areas in Luton and MK and the surrounding areas

• Managing an existing portfolio of disciplined Premier and Family Shopper retailers, assisting and advising them on ways to improve and enhance their Store offer to their consumers.
• A priority on recruiting new business from competitor and independent retailers through selling the benefits of joining the leading symbol fascia in the convenience sector.
• Challenging and advising on under performing stores, how they can improve to meet their contractual obligations.
• Ensuring that feedback is shared with the retail functions.
• Supporting the creation of a culture which recognises the right behaviours, with Everyone is Welcome and makes Booker ‘A Place to Get On

• Successful career to date with a core skill set around influencing customers.
• Exceptional relationship building capability.
• Commercial understanding.
• Effectiveness in a remote field based role as well as being part of the Retail team.
• Ability to challenge, develop and embed change.
• Ability to make pragmatic decisions based on information given
• A natural ability to listen and advise customers on best practice.
• Strong intellectual capability, supported by judgement.
• A positive nature, able to adapt in a changing landscape
• A high level of resilience
• Basic Microsoft office 365 and good IT skills