Sales Assistant - Part Time

Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference?

If so, we'd love to hear from you.

At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers.

We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.

Salary:
Starting rate £12.75 per hour, increasing to £13.44 once full training has been completed.

Location:

Luton

Job Type: Part‑time – 15 hours (2 full days)

Flexibility:
Full flexibility from Monday to Sunday is required.

Language requirement:
This role involves direct communication with customers and therefore requires the ability to communicate confidently in spoken Romanian to meet business and service needs.

Opportunity to earn up to £2,000 extra each year in discretionary bonuses, pro‑rated and based on performance against key KPIs.

• Deliver exceptional customer service with a friendly and professional approach
• Assist customers with a range of services including pawnbroking, retail sales, and financial products
• Maintain high standards of compliance and store presentation
• Work collaboratively with your team to exceed targets
• Handle transactions accurately and securely
• Multilingual skills are a bonus – ability to speak additional languages is highly valued, though not required.

At H&T, we’re proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression.

We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us.

• 30 days of holiday (including bank holidays), rising to 33 days with length of service
• Flexibility to buy or sell holiday days to suit your lifestyle
• Access to a private healthcare plan
• Cycling to work scheme and season ticket loans
• Preferential currency exchange rates
• Generous staff discounts – up to 25% off jewellery and high‑end watches
• Incentive schemes to reward your achievements
• Exclusive discounts at leading retailers via our employee perks portal